Collector Solutions

Payment Processing

Simple Reconciliation

Flexible Administrative Tools

Dedicated Customer Service

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"CSI was founded with a core principle: Clients matter the most."

- Gene M. Valentino, CEO

We offer the payment options your customers need

And the way they want to use them



Point of sale

Recurring Billing



We offer you the payment acceptance tools you need







And the ones on your wishlist

Simple Settlement

24 Hour Batches

Cards & Checks Separate

Settlements always match reports

Industry-Leading Customer Service

Talk to a live expert in moments. Not hours.

Work with the same expert, from notification to resolution.

96% of service calls are resolved within 2 days.

Industry-Standard Security

PCI DSS Level 1 Service Provider.

SSAE-16 Compliant.

NACHA Compliant.

Internal and external penetration tests.

That's how we do payments differently.

Let's figure out how you can start accepting payments today, your way.

Talk to an expert

Gene Valentino

"CollectorSolutions was founded with a core principle: That its operating platform would be a client-based solution addressing business efficiency."

- Gene M. Valentino, Founder & CEO

About CSI

Since inception in 1999 the goal has been to provide multiple methods of payment, collection, billing, data movement with unsurpassed protection of data and funds. To date there has been no compromise. CSI’s core principles have always put the client’s needs and their customer’ payment preferences first. CSI understands that customers shape the payment options that clients expect CSI to provide. CSI is prepared for the ‘cashless society’.

CSI’s growth this last decade was with the electronic processing of credit card, debit card, and electronic check payments. CSI’s ‘elastic’ technology platform is poised for quick adoption and adaptation of future client expectations. This exceptionally-responsive payment solution demands a sophistication that distinguishes CSI from its competition.

CSI's Mission

The CSI mission is to provide its clients with an integrated solution; satisfying diverse cultural, technological, business, financial and data integration demand on internet-enabled platforms. These platforms integrate the client solution with all related industry partners. Empowering them with the ability to bridge their business enterprise packages into one unified solution.

Putting clients first is what has allowed us to be the most operationally efficient among our peers.

Payments processed per employee in millions

Putting clients first is what has allowed us to grow.

  1. 2000

    CSI processes first payment with Escambia County Tax Collector.

  2. 2004

    First billion dollars processed in a year.

  3. 2005

    CSI wins its First State-wide Contract.

  4. 2007

    2 billion dollars processed in a year.

  5. 2007

    CSI partners with significant Utilities CIS provider.

  6. 2010

    CSI reaches its 100 client milestone.

  7. 2011

    CSI's client base doubles in a year to 200.

  8. Today

    CSI processes $3.6 billion in a year & tops 276 clients.

You've seen what we do. You've seen who we are.

Now see our payment services in action.

Get a demo

Have questions?

Contact Support

Toll-Free: 1-866-756-6041

Contact Sales

Toll-Free: 1-877-813-0199

Privacy Policy

This privacy notice discloses the privacy practices for CollectorSolutions, Inc. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to complete a transaction.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 866-756-6041 or via email.

Transaction Processing
We request information from you as part of the transaction process. To complete a transaction via us, you must provide contact information (like name and address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to process payment transactions. If we have trouble processing a transaction, we'll use this information to contact you.

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. Cookie acceptance is required in order to complete a transaction via our systems. We share aggregated demographic information with our partners. This is not linked to any personal information that can identify any individual person.